Notice #421893
Identified

Site Collector missing data

Began:

We have not received data from one or more Site Collectors in the last 4 hours. This notice will auto-close after 24 hours.

  • Advanced Analytics
  • Data Lake
  • Cloud Connectors
  • Site Collector
  • Other
Upcoming Maintenance

[Scheduled] Maintenance : OS Updates

  • Other

We will be performing maintenance on the SaaS platform during your weekly maintenance window. During this maintenance, connections utilizing the VPN connection may be unavailable; if beats agents are in-use, they may not be able to communicate to the beats management endpoint. Once the maintenance is complete, the services will be restored and available.


Previous Incidents

[Resolved] Site Collector missing data

Began: Ended: Duration:
  • Site Collector

We have not received data from one or more Site Collectors in the last 4 hours. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Advanced Analytics: Event Processing Delayed

Began: Ended: Duration:
  • Advanced Analytics

We’re experiencing a service outage with our Security Operations Platform where ingestion into your Advanced Analytics platform may be impacted. Our team is working diligently to restore services as fast as possible. We apologize for any inconvenience.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

We are continuing to work toward resolving this issue. We apologize for any inconvenience and will post another update as we make progress on restoring services.

Your region has gone live on Nov 17, 2024 at 18:23 UTC. Exabeam will continue to monitor closely. The sorryapp notification will be closed by Nov 18, 2024 at 11:00 UTC if there are no additional concerns. Should you need more information or encounter any issue, please feel free to reach out to us via a support case.

At this time Exabeam has seen no additional issues with your environment and will close this incident. Should you need more information or encounter any issue, please feel free to reach out to us via a support case.

No further notices from the past 7 days.